Privacy policy

 

Sunvit-D3 Limited is committed to ensuring we protect your personal information and privacy. This Privacy Policy explains how we protect your security and privacy, how we use your information and assurances about credit and debit details which has been collected from you through https://www.sunvitd3.co.uk.

This information was updated on 12th April 2018.

 

To process and fulfill your order we have to collect personal details from you. We gather this information to allow us to process orders, check and verify your identity, and prevent or detect crime. We may also need to contact you in emergencies, deal with any financial queries and to communicate with you on any matter relating to your order. We are committed to protecting the information we gather and it will not be used to send marketing offers or shared with any other business unless otherwise identified in our terms and conditions or “Third Parties” section of this privacy notice. We may use your email address to send you email marketing only if you: 1. choose to register for our newsletter, 2. check the “opt-in” tick box to receive our email newsletter at our online checkout, 3. create an account on our website. You can opt-out of email marketing at any time after you have opted-in. We may use aggregate information and statistics from Google Analytics and Hotjar for the purpose of monitoring website usage, but the statistics will not include any information that can be used to identify any individual. We use this information to improve the website experience for our users.

 

Subject Access Request

You have a right under the Data Protection Act 1998 and the General Data Protection Regulation to ask us to provide you with the information we hold about you and to have any inaccuracies corrected. If you would like to access either a copy of your personal data, confirmation that your data is being processed and other supplementary information through a “Subject Access Request”, please email or write to us using the contact details within “How to contact us section.” We will respond with your information within one month. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

 

A ‘cookie’ is a file in your website browser that enables us to recognise your computer when you visit the site. For independent information about cookies visit www.aboutcookies.org. You can also read SunVit-D3’s Cookie Policy here.

We trade using the highest level of security over a secure network. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. All details are confidential whilst input on the internet and then are sent to www.sunvitd3.co.uk using secure data encryption software. Your credit card details will not be retained on our servers for longer than is necessary for us to process your order. You will, therefore, be asked to re-enter your details when you make a future purchase from the site.

Other Websites

Our website contains links to other websites. This privacy policy only applies to this website so when you visit other linked websites you should read their own privacy policies.

 

Third Party Service Providers

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.

 

This website uses Google AdWords & Facebook remarketing service to advertise on third party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example purchasing a product. This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or somewhere on Facebook. Third-party vendors, including Google & Facebook, use cookies to serve ads based on someone’s past visits to the SunVit-D3 website. Of course, any data collected will be used in accordance with our own privacy policy, as well as Google & Facebook privacy policies. You can opt-out of remarketing by visiting the links below:

For Google: https://support.google.com/ads/answer/2662922?hl=en

For Facebook:  https://www.facebook.com/ads/website_custom_audiences/

 

Please contact us if you have any questions about our privacy policy or information we hold about you:

• by email: customerservice@sunvitd3.co.uk
• or write to us at: Data Protection Officer, Sunvit-D3 Limited, 32 Bower Hill Industrial Estate, Epping, Essex, CM16 7BN, United Kingdom

 

Registered Address
Treviot House
186-192 High Road
Ilford
Essex IG1 1LR

Company registration number: 9082655

Tel (from UK): 0844 482 2193
Tel (from outside UK): +44 (0)1992 660 522