This information was updated on 12th April 2018.
The Information We Collect
To process and fulfil your order we have to collect personal details from you.
We gather this information to allow us to process orders, check and verify your identity, and prevent or detect crime. We may also need to contact you in emergencies, deal with any financial queries and to communicate with you on any matter relating to your order.
We are committed to protecting the information we gather and it will not be used to send marketing offers or shared with any other business unless otherwise identified in our terms and conditions or “Third Parties” section of this privacy notice.
We may use your email address to send you email marketing only if you: 1. choose to register for our newsletter, 2. check the “opt-in” tick box to receive our email newsletter at our online checkout, 3. create an account on our website. You can opt-out of email marketing at any time after you have opted-in.
We may use aggregate information and statistics from Google Analytics and Hotjar for the purpose of monitoring website usage, but the statistics will not include any information that can be used to identify any individual. We use this information to improve the website experience for our users.
Subject Access Request
You have a right under the Data Protection Act 1998 and the General Data Protection Regulation to ask us to provide you with the information we hold about you and to have any inaccuracies corrected. If you would like to access either a copy of your personal data, confirmation that your data is being processed and other supplementary information through a “Subject Access Request”, please email or write to us using the contact details within “How to contact us section.” We will respond with your information within one month.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
We trade using the highest level of security over a secure network. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
All details are confidential whilst input on the internet and then are sent to www.sunvitd3.co.uk using secure data encryption software.
Your credit card details will not be retained on our servers for longer than is necessary for us to process your order. You will, therefore, be asked to re-enter your details when you make a future purchase from the site.
Third Party Service Providers
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.
You can opt-out of remarketing by visiting the links below:
For Facebook: https://www.facebook.com/ads/website_custom_audiences/
How To Contact Us
- by email: firstname.lastname@example.org
- or write to us at: Data Protection Officer, Sunvit-D3 Limited, 32 Bower Hill Industrial Estate, Epping, Essex, CM16 7BN, United Kingdom
186-192 High Road
Essex IG1 1LR
Company registration number: 9082655
Tel (from UK): 0844 482 2193
Tel (from outside UK): +44 (0)1992 660 522